Microsoft - Chennai

Experience - 3 to 5

Key Skills - Data center operations, Computer hardware fundamentals, Server installation and decommissioning, Hardware diagnostics and troubleshooting, IT equipment support, Networking basics, Cabling and rack management, Ticketing systems, Incident management, SLA and KPI awareness, Security and data management procedures, Safety compliance and electrical safety, Asset management, Documentation skills, Team collaboration, Customer focus, Problem solving, Attention to detail, Basic Windows and Linux familiarity, CompTIA A+, Server+, Network+ knowledge,

ITC Infotech India Ltd - Chennai

Experience - 0 to 1

Key Skills - SysAid (Ticketing Tool), SOPs (Standard Operating Procedures), ITIL (IT Service Management Framework), Ticketing Systems (General L1 Support Tools).,

Wipro - Chennai

Experience - 0 to 2

Key Skills - Technical support, troubleshooting, problem-solving, customer service, ticketing systems, IT systems knowledge, communication, active listening, interpersonal skills, documentation, data analysis, SLA management, time management, multitasking, process adherence, adaptability, quick learning, product knowledge, teamwork, escalation handling ,

Accenture Solutions Pvt Ltd - Bangalore

Experience - 0 to 2

Key Skills - Service Desk Management, Knowledge of ITIL framework, experience with ticketing systems,